City Community Tennis Pty Limited (ACN 600 602 364) t/a City Community Tennis (CCT) collects some personal information in order to carry out the following tennis services to you:
We may disclose additional purposes for collection of your personal information at the point of collection.
When used in this policy, “personal information” has the meaning given to that term in the Privacy Act 1988 (Cth). We may collect the following types of personal information from you in order to provide you with tennis services you have requested from us:
Sensitive information is information about you that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs or affiliations, membership of a professional or trade association, membership of a trade union, details of health, disability, sexual orientation or criminal record. It is our policy to only collect your sensitive information where it is reasonably necessary for our functions or activities and either you have consented or we are required or authorised under law to do so.
Collection of your personal information can occur through the following interactions:
If you provide information to us electronically we retain this information in an online tennis management system. We do not store any personal information in paper files. We do not store any of your financial information on our computers or online databases but send encrypted data directly to the bank for processing. The web-based data management system collects some personal information and processes financial transactions related to services you have requested from us. Any data sent between your browser and the management system is encrypted. No personal information is presented through online pages on our web site and customer records can only be accessed by authorised staff of City Community Tennis through a secure portal with a username and password. Personal data is not provided to any third parties. All data is stored in Australian data centres.
The City Community Tennis website is protected by SSL security and a CAPTCHA form to prevent unauthorised use of the website. The padlock symbol on your browser means that all data sent between your browser and the server is encrypted, including your log in, profile and credit card details. Credit card transactions are processed immediately using a secure payment gateway to the banking system. We do NOT store your credit card details and can provide you with information on the status of any financial transaction.
We may use temporary (session) cookies or permanent cookies when you access our Online Platform. This allows us to recognise your browser and track the web pages you have visited. You can switch off cookies by adjusting the settings on your web browser.
Your personal information may be disclosed as follows:
Our online platforms and systems do not collect any personal information to disclose to third parties or service providers located overseas.
Links from our online platforms to third party websites that we do not operate or control are provided on our website for your convenience. We are not responsible for the privacy or security practices of websites that are not covered by this Privacy and Data Management Policy.
We may contact you with direct marketing communications and information about services offered by us or our partners via email, phone call or SMS if you have subscribed to our services. If you have indicated a preference for a method of communication, we will endeavour to use that method wherever practical to do so. You may opt out of receiving marketing communications at any time by responding via the channel in which you received the marketing communication, or by contacting us (see contact information below). You can unsubscribe from emails by clicking the unsubscribe link on the footer of the email communication you have received.
You may access your personal information held by CCT by making a request to us via email, phone or SMS.
If you would like us to update or amend your personal information, please contact us and we will make the requested amendments. We may ask you to verify your identity to ensure that personal information we hold is not improperly accessed.
If you feel your privacy has been breached, please contact us via email to: email@example.com providing us with information regarding the reasons for your complaint including any copies of other emails, screenshots of SMS messages, etc. to assist us with our investigation.