Terms of Service

The following activities are strictly prohibited on City Community Tennis courts and in any part of the facilities unless expressly authorised in writing by CCT management.

1.1 Unauthorised Activity Policy

• Account Jumping: Switching between multiple profiles on the same device to bypass court time restrictions.
• Credential Sharing: Providing login details or 2FA codes to third parties to facilitate unauthorized access to member rates.
• Automated Scripting: Using any software, browser extension, or "bot" to automate the booking process or gain an unfair timing advantage.
• Unauthorised Event Hosting & Coaching: The use of our facilities for hosting events, programs, or coaching is strictly prohibited without prior written authorisation from CCT. This applies regardless of whether a fee is charged or if the activity is described as a "social" or "voluntary" hit.
• Personal Use Only: All bookings are strictly for personal, recreational use between individuals. Any booking used to facilitate organised play involving the collection of fees from participants is a violation of these terms.
• Identity Fraud: Creating additional alias player accounts or "bogus" profiles to book courts or bypass account limits.
• Accountability: CCT reserves the right to immediately remove special discounted rates, apply commercial rate corrections retrospectively, or revoke booking privileges for any breach of these terms.

1.2 Equipment and Accessories Policy

• Prohibited Equipment: The use of tennis ball baskets, ball tubes, ball machines, and portable sound systems is strictly prohibited.
• Ball Limit: To ensure courts remain for recreational use only, a maximum of eight (8) tennis balls is allowed on court per booking.
• Mandatory Removal of Accessories: Our facilities are a shared community resource. Any item or waste brought onto the court must be removed by the participant upon completion of their session. This includes, but is not limited to:
• Ball can lids and empty ball cans.
• Used overgrips and discarded racquet strings.
• Tape and medical bandages.
• Safety & Comfort: Whatever a participant brings onto the court must be removed by that participant to ensure the safety and comfort of the following players.