Terms of Service

COVID Safety Plan and Booking Rules

The health and safety of our staff and the community is our number one priority. Please continue to follow NSW Government health advice to STAY HOME and take steps to protect others if you test positive to COVID-19.

Thank you for your cooperation and support by continuing to:

• use hand sanitiser before entering the courts and pro-shop
• maintain 1.5 metre physical distance especially if you suspect you may be infectious or exposed to COVID
• STAY HOME if you are unwell, have COVID or are waiting for a COVID test result (we will credit your bookings if you have to cancel due to COVID)
• STAY HOME if you have hay fever or any other respiratory symptoms like sneezing and coughing (please do a COVID test to be sure)
• keep up to date on the latest NSW Government Health advice‍
• keep up to date with vaccinations
• maximum 2 hour court booking per player allowed per day
• maximum 4 players per court
• same four players for the whole booking
• arrive dressed and ready to play
• enter and leave courts on time
• wait for previous players to exit before entering
• no social gatherings permitted on court without permission
• contact the office if you need to cancel due to COVID or If you have any queries
• all transactions to be paid by Credit Card online or in person at the head office
• enter the court using PIN code - player who booked and paid for the court must be in attendance ‍
• Check the office opening hours before visiting

‍Coronation Centre Community Room, Prince Alfred Park Surry Hills

Unfortunately room hire, yoga, meditation, table tennis, party and event bookings in the Coronation Centre building at Prince Alfred Park are unavailable as we are still waiting for a new equipment shed from the City of Sydney.

Zero Tolerance Policy

• Aggressive and abusive behaviour will not be tolerated
• Our coaching team and office staff are here to help not to be hurt
• Violation of our Terms of Service or Code of Conduct may result in player suspension and further disciplinary action

Children's Classes

DO NOT bring your child if they have a cold or flu-like symptoms. If your child becomes unwell please call or email the office to cancel their lesson.

• Children must arrive dressed and ready to play
• Please arrive on time so classes can start and end on time
• All children need to bring their own racquet - new and used racquets are available for purchase - please contact the office
• Children must hand sanitise before going on court
• Children need to be escorted by a parent/guardian to the toilets
• Children must wait outside the courts until their coach invites them inside
• Class time includes children helping to pick up balls
• Children to touch racquets rather than shaking hands or high five
• All staff have been screened and trained in the NSW Child Safe Standards
• If you have any questions about child safety contact our Child Safety Officer marita@citycommunitytennis.com.au

Other Information

• City Community Tennis are City of Sydney Council facilities and is a registered COVID safe business. Our COVID safety plan has been approved by the City of Sydney.
• Maintenance and facility upgrades are shared between the City of Sydney Council, their maintenance company Ventia and City Community Tennis. If you notice something broken on court including the security gate egress button please let us know by email: info@citycommunitytennis.com.au, give us a call or SMS +61 433 899 644‬ or fill out this Contact Form

If you have questions about COVID please call the National Coronavirus Health Information Line on 1800 020 080 and continue to stay informed of the latest NSW Health COVID updates