COVID Safety Guidelines 28th July

The NSW Government has extended health restrictions until 28th August 12:01 am

• Outdoor public gatherings limited to two people (unless you are members of the same household)
• People MUST stay in their Local Government Area or within 10kms of home for exercise and outdoor recreation, with no carpooling between non-household members

Please have a COVID test and stay home until a negative result if you have any cold symptoms or if you have visited any COVID case locations. 

Please note the following changes to our programs and services:

• Singles play only (2 players per court)
• Private lessons only (coach and 1 player)
• Office & pro-shop closed (no racquet hire or restrings)
• Toilets and changing rooms closed at Surry Hills
• Office, pro-shop closed at Surry Hills (no racquet hire or restrings)

Cancelled Programs:

• Shared private lessons 
• Hot Shots Children’s Groups (resume September)
• Adult Group Classes, Match Play, Doubles Play
• HP Social
• Adaptive Tennis Programs
• Club Ladder, UTR, ESTC and Weeknight Comps
• Yoga, meditation, table tennis and party bookings in the Coronation Hall

You MUST register your playing partner and ensure they reside no more than 10kms from the tennis courts. Please bring I.D. / proof of residence. 

Players MUST check in on arrival by scanning the QR code located at the tennis court gate.

• You must follow strict hygiene procedures which includes use of hand sanitiser
• Coaches will have hand sanitiser for students attending classes
• Please arrive dressed, ready to play and follow the 'Play & Go Rule'

If you have any other queries or are having trouble cancelling your bookings please email us with your full name, date, time & location of your booking.

Zero Tolerance

• Aggressive and abusive behaviour will not be tolerated 
• Our coaching team and office staff are here to help not to be hurt

Stay Safe Everyone!

Additional Player Rules 

The health and safety of the community visiting the tennis facilities we manage and our staff are our number one concern and priority. We have an approved COVID Safety Plan and staff are advised not to come to work if they have any symptoms of a respiratory illness. We implemented many additional cleaning practises and procedures to our normal operations and are following them diligently.

Please follow the NSW Office of Sport 'Turn up, Play and Leave' directive while COVID is active in the community.

All players and spectators are excluded from City Community Tennis facilities, must self-isolate and get tested for COVID if they have:

• returned from overseas in the last 14 days
• attended any reported case locations listed on the NSW Health website
• have symptoms of a flu, cold or any respiratory symptoms anytime up to 2 weeks before visiting any of the tennis facilities

If you have a COVID-19 test you must stay in isolation until you receive a negative result.

• Download the COVID App and scan the Service NSW QR Code to check in
• If you have questions about COVID please call the National Coronavirus Health Information Line on 1800 020 080
• Please stay informed of the latest NSW Health COVID updates. 
• Ensure physical distancing of at least 1.5 metres between people that do not come from the same household
• No spectators or socialising around the courts
• Players must register all playing partner contact details correctly when booking courts and all players must agree to our Player Rules and COVID Safety Guidelines
• All transactions to be paid by Credit Card online
• Maximum 2 hour court booking per player allowed per day
• Hand sanitise before entering the court
• If a player has a flu, cold or any respiratory symptom on the date of their booking or up to 2 weeks before their booking date they are responsible for letting us know and cancelling the booking (we can issue you with a credit)
• If any player in the booking party shows up with a flu, cold or any respiratory symptom on the date of the booking they are not permitted to play and must be sent home
• Players can only enter the court when their booking commences using PIN code
• Use a tissue or glove to enter PIN codes on the security gate
• Enter and leave courts on time and wait for previous players to exit before entering
• No hand shaking, high fives or physical contact (touch racquets allowed)
• Players to also bring their own hand sanitiser, water and equipment
• Non authorised tennis coaches are NOT permitted to teach on or book our tennis courts without written consent (coaches without authorisation are trespassing and relevant authorities will be notified)

Additional Rules for Children and Parents

If a child has cold or flu-like symptoms, they are not permitted to attend classes or private lessons. They must stay home and follow the steps from a doctor and if need be, get tested for COVID 19. If your child becomes unwell please call 0433 899 644 or email the office to cancel their lesson. Children will need a medical clearance to return to tennis.

• Children must arrive dressed to train and then head home after the lesson
• Parents are permitted to stay but are not permitted on the tennis court
• Parents and children must stay maintain 1.5 metres between other parents & children
• All children need to bring their own racquet each week
• If a child doesn’t have a racquet, they can purchase one from our pro shop
• Please email our team to organise a suitable racquet
• Any equipment used by coaches will be disinfected before and after lessons
• Children are required to hand sanitise before going on court. 
• Coaches will have hand sanitiser outside the court for the children and parents to use
• Children are able to use the toilets but will need to be escorted by their parents
• Children are to wait outside the courts and wait for the coach to invite them inside
• Coaches will finish the class a few minutes before the lesson to allow for picking up balls and to allow for children to exit before the other children enter
• Children must not shake hands or high five at the end of the lesson instead they will be able to wave their hands in the air or do a racquet high five